Terms & Conditions

At Penny’s Catnip Club, we take the legal aspects of our business seriously. Our Terms & Conditions are designed to set clear guidelines for the interactions between our website visitors and our business. It's important for us to establish the legal boundaries governing the activities of our customers and visitors while they engage with our website. Our Terms & Conditions provide the necessary protection and framework for a smooth and secure browsing and purchasing experience.

 

Terms and Conditions

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Penny’s Catnip Club is an online store offering a variety of products for purchase. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from our online store. By placing an order, accessing, or using this website, you agree to be bound by these Terms. Please read them carefully before completing any transaction.

 

1. General Information

 

1.1. This is a legally binding agreement ("User Agreement" or "Purchase Agreement") between you ("Customer," "User," or "You") and Penny’s Catnip Club ("we," "us," or "Store").

1.2. By using our e-commerce website and placing an order, you confirm that you are at least 18 years old or have the necessary legal capacity to enter into a binding contract.

 

2. Product Information & Availability

 

2.1. We strive to provide accurate product descriptions and images. However, we do not guarantee that product descriptions or other content on the site is error-free.

2.2. All products listed are subject to availability. We reserve the right to limit quantities purchased or refuse orders at our discretion.

 

3. Order Acceptance & Payment Terms

 

3.1. When you place an order through our online store, you agree to pay the total purchase price shown at checkout.

3.2. Payment is due upon order placement. We accept payment via the payment methods displayed on our website at the time of checkout.

3.3. By submitting your payment information, you represent and warrant that you have the legal right to use the payment method chosen.

 

4. No Returns, No Refunds Policy

 

4.1. All sales are final. We do not accept returns, exchanges, or cancellations once an order is confirmed.

4.2. We do not offer refunds on any products sold. Please review your order carefully before submitting payment.

4.3. If you receive a damaged or incorrect product, please contact our customer service promptly, and we will evaluate your request on a case-by-case basis in accordance with applicable consumer laws.

 

5. Shipping & Delivery

 

5.1. Delivery times are estimates and not guaranteed. We are not responsible for delays beyond our control.

5.2. Risk of loss and title for products pass to you upon delivery to the carrier.

 

6. Privacy Policy

 

6.1. Collection of Personal Information
To complete your purchase and provide our services, we collect personal information including your name, contact details, billing and shipping address, and payment information.

6.2. Use of Information
We use your personal information solely for order processing, customer service, and to improve our services.

6.3. Data Protection and Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6.4. Information Sharing and Disclosure
Your personal information will not be sold, rented, distributed, or otherwise shared with any third parties for marketing or other purposes, except as necessary to comply with legal obligations or to facilitate delivery services.

6.5. Cookies and Tracking
Our website may use cookies to enhance user experience. You can control cookie preferences through your browser settings.

6.6. Your Rights
You have the right to access, correct, or delete your personal information in accordance with applicable data protection laws. To exercise these rights, please contact us at [contact email].

 

7. Intellectual Property

 

7.1. All content, logos, and materials on this website are the intellectual property of Penny’s Catnip Club or its licensors and are protected by copyright and other laws.

7.2. You may not reproduce, distribute, or create derivative works from any content without express written permission.

 

8. Limitation of Liability

 

8.1. To the fullest extent permitted by law, Penny’s Catnip Club shall not be liable for any incidental, consequential, or punitive damages arising from your use of the website or purchase of products.

8.2. Our liability for any claim related to products sold is limited to the purchase price paid.

 

9. Governing Law and Dispute Resolution

 

9.1. These Terms shall be governed by and construed in accordance with the laws of the United States.

9.2. Any disputes arising out of or relating to these Terms or your use of the site shall be resolved through binding arbitration or applicable courts in the United States, specifically Florida.

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10. Amendments to Terms

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10.1. We reserve the right to update or modify these Terms and our Privacy Policy at any time. Changes will be effective immediately upon posting on this website.

10.2. Your continued use of the site after changes signifies your acceptance of the new Terms.

 

11. Contact Us

 

If you have any questions about these Terms and Conditions or our Privacy Policy, please contact us at:

Penny’s Catnip Club
Email: pennyscatnipclub@gmail.com
 

Thank you for choosing Penny’s Catnip Club. We value your trust and are committed to protecting your privacy and providing you with the best possible shopping experience.

Effective Date: 01/16/2026